Effective Date: 06 May 2019
MANNING VALLEY FREE RANGE EGGS PTY LTD (ABN 55 151 570 820) trading as Manning Valley Free Range Eggs is committed to providing quality services to you and this policy outlines our ongoing obligations to you in respect of how we manage your Personal Information.
We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act) and subsequent amendments. The APPs govern the way in which we collect, use, disclose, store, secure and dispose of your Personal Information.
A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at www.aoic.gov.au.
What is Personal Information and why do we collect it?
Personal Information is information or an opinion that identifies an individual. Examples of Personal Information we may collect include: names, addresses, email addresses, phone numbers, credit/debit card details, and meta data such as IP addresses and browser user agent strings.
This Personal Information is obtained in many ways including mail correspondence, by telephone, by email, via our website https://manningvalleyeggs.com.au through form submissions and visitor data collected from authorised third parties (cookies, tracking analytics and embedded/integrated content from other websites). We don’t guarantee website links or policy of authorised third parties.
As a visitor to our site, you consent to the processing of data about you by third parties, but reserve the right to block, reject or refuse the processing mechanism.
We collect your Personal Information for the primary purpose of providing our services to you, providing information to our clients and marketing. We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure. You may unsubscribe from our mailing/marketing lists at any time by contacting us in writing.
When we collect Personal Information we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it.
Sensitive information is defined in the Privacy Act to include information or opinion about such things as an individual's racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a trade union or other professional body, criminal record or health information.
Sensitive information will be used by us only:
For the primary purpose for which it was obtained
For a secondary purpose that is directly related to the primary purpose
With your consent; or where required or authorised by law.
Disclosure of Personal Information
Your Personal Information may be disclosed in a number of circumstances including the following:
Third parties where you consent to the use or disclosure; and
Where required or authorised by law.
Security of Personal Information
Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorised access, modification or disclosure.
When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information. However, most of the Personal Information is or will be stored in client files which will be kept by us for a minimum of 7 years.
Access to your Personal Information
You may access the Personal Information we hold about you and to update and/or correct it, subject to certain exceptions. If you wish to access your Personal Information, please contact us in writing.
Manning Valley Free Range Eggs will not charge any fee for your access request but may charge an administrative fee for providing a copy of your Personal Information.
In order to protect your Personal Information, we may require identification from you before releasing the requested information.
Maintaining the Quality of your Personal Information
It is an important to us that your Personal Information is up to date. We will take reasonable steps to make sure that your Personal Information is accurate, complete and up-to-date. If you find that the information we have is not up to date or is inaccurate, please advise us as soon as practicable so we can update our records and ensure we can continue to provide quality services to you.
Manning Valley Free Range Eggs will not collect sensitive information about an individual unless the individual gives specific consent. Such information will be held under the strictest security and is only viewed by staff charged with managing that area of operations.
This Policy may change from time to time and is available on our website at https://manningvalleyeggs.com.au/privacy.
PO Box 4066, Taree DC, NSW 2430
(02) 6551 3411